CITADEL®
F&I Product Compliance
Management Platform

Ten of the top 20 auto lenders count on F&I Sentinel’s CITADEL® Platform to bring data transparency, efficiency and automation to F&I product lifecycle management with a compliance overlay.

The industry's most comprehensive F&I product lifecycle management platform

Explore the industry’s only compliance management platform purpose-built for aftermarket products. Embedded rules-based workflows, a real-time refund quotes engine and more, enable auto lenders and their dealer partners to reduce time-to-funding, streamline cancellation processes and facilitate the disbursement of refunds to consumers. APIs enable integration with third-party systems for data transparency and efficiency.

By the numbers:

Extensive industry adoption of a comprehensive platform with unparalleled capabilities.

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F&I PRODUCT ADMINISTRATORS

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F&I Product Forms

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Of the Top 20 Lenders

CITADEL powers F&I Sentinel’s managed compliance solutions delivering compliance certainty at funding. Its FAIRRCalc® real-time refund quote engine ensures refunds with confidence at early product termination. With comprehensive security protocols, transparency, and integration capabilities, CITADEL offers a holistic approach to aftermarket product compliance, empowering your business for success.

Fund with Certainty

Refund with Confidence​

Security & Integration​

Dynamic compliance solutions powered by CITADEL

Managed Originations

Stop F&I product refund challenges at the point of sale. Fund only compliant products with F&I Sentinel’s Managed Originations.   

Fully-automated Cancellations

Dynamic and accurate refund quotes for GAP waiver and Credit Life and Accidental Health products.

Talk to an expert

Our compliance management solutions have become a standard of compliance in the automotive finance industry. With over 600 F&I product administrators relying on our platform, alongside the trust of top auto finance companies and dealers, we offer unmatched reliability in navigating aftermarket product compliance.