When loans end early, the refund process often breaks down. Manual workflows, fragmented data, and inconsistent communication between lenders, dealers, and administrators slow things to a crawl — increasing compliance risk and eroding consumer trust.
The F&I Sentinel suite of Managed Cancellations Solutions handles every stage of the aftermarket product cancellation and refund process from trigger to resolution with a compliance overlay for audit-readiness.
With three Managed Cancellations solutions, we meet lenders where they are on their F&I product servicing journey from trigger to resolution.
FAIRRCalc® is the industry’s first real-time refund quote engine for GAP Waiver and CLAH
The Managed Cancellations Tech-enabled Solution seamlessly connects lenders, dealers and product companies to automate, validate and process F&I product cancellations in full regulatory compliance.
SmartForm Workflows
Single interface for consumer account, vehicle and F&I product company data.
Dynamic Decision Engine
A configurable library of more than 300 business rules that are applied to cancellations and associated refunds to ensure accuracy, compliance and consistency.
Compliance Engine
Built-in oversight that satisfies internal audits and state and federal regulatory requirements by F&I product type without extra effort.
Refund Tracking & Reconciliation
Integrated Notification Engine
Send dealer and product company cancellations notifications and consumer refund letters from one platform.
Dealer Management
A portal for managing dealer records.
Seamless Integrations
Connect instantly with over 100 product company systems for refund data.
Lenders
Dealers
Product Companies
Consumers
