CITADEL®
F&I Product Compliance
Management Platform

Ten of the top 20 auto lenders count on F&I Sentinel’s CITADEL® Platform to bring data transparency, efficiency and automation to F&I product lifecycle management with a compliance overlay.

The industry's most comprehensive F&I product lifecycle management platform

Explore the industry’s only compliance management platform purpose-built for aftermarket products. Embedded rules-based workflows, a real-time refund quotes engine and more, enable auto lenders and their dealer partners to reduce time-to-funding, streamline cancellation processes and facilitate the disbursement of refunds to consumers. APIs enable integration with third-party systems for data transparency and efficiency.

By the numbers:

Extensive industry adoption of a comprehensive platform with unparalleled capabilities.

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F&I PRODUCT ADMINISTRATORS

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F&I Product Forms

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Of the Top 20 Lenders

CITADEL powers F&I Sentinel’s managed compliance solutions delivering compliance certainty at funding. Its FAIRRCalc® real-time refund quote engine ensures refunds with confidence at early product termination. With comprehensive security protocols, transparency, and integration capabilities, CITADEL offers a holistic approach to aftermarket product compliance, empowering your business for success.

Fund with Certainty

Refund with Confidence​

Security & Integration​

Dynamic compliance solutions powered by CITADEL

Managed Originations

Stop F&I product refund challenges at the point of sale. Fund only compliant products with F&I Sentinel’s Managed Originations.   

Fully-automated Cancellations

Dynamic and accurate refund quotes for GAP waiver and Credit Life and Accidental Health products.

Add-on Concierge Services

Level up your compliance strategy. Get the data you need to effectively respond to an audit or regulatory exam.

Talk to an expert

Our compliance management solutions have become a standard of compliance in the automotive finance industry. With over 600 F&I product administrators relying on our platform, alongside the trust of top auto finance companies and dealers, we offer unmatched reliability in navigating aftermarket product compliance.