We’ve been hard at work since acquiring the recoveries solution from Cox Automotive in 2024, and today we’re thrilled to announce a major platform upgrade further enhancing lenders’ process controls, automation, and audit-readiness. Using extensive feedback from our 100+ lender customers, these new features set a new standard for aftermarket product servicing.
Let’s dive into what’s new.
Automated, Centralized Letter Management
- Consumer Refund Letter Generation: We can now generate and send consumer refund letters on your behalf. This means all your dealer, product company, and consumer notifications can be sent from and stored in one easy-to-access platform. This unique feature, which you won’t find anywhere else, guarantees timely delivery and helps you meet regulatory and audit-tracking requirements, all while reducing your administrative workload.
Customize Your Data, Your Way
- Custom Fields for Consumer Records: You now have the power to create up to 25 custom data fields right inside the platform. This allows you to capture and track the specific data that matters most to your internal processes, without needing complex IT integrations. It’s one simple, unified system for all your critical data through the entire cancellation lifecycle.
Smart Automation for Smarter Work
- Dynamic Decision Engine: Imagine a system that works the way your business actually works. Our new Dynamic Decision Engine can be configured to your specific policies and rules. This is a true game changer, as it uses technology to automatically apply your rules, which eliminates human error and guesswork. You can now scale your processes and controls without adding a significant administrative burden. Plus, the platform keeps a full audit history, making reporting more transparent and efficient than ever.
Built on Trust and Expertise
This new version of our Managed Cancellations solution not only addresses today’s challenges, but also those we foresee coming soon. As F&I Sentinel CEO Stephen McDaniel said,
“Striving for greater efficiencies, data integrity and regulatory compliance have always been our platform development team’s key imperatives. Our unique combination of deep regulatory expertise and state-of-the-art technology is simply unrivaled and places us at the forefront of being able to help the auto finance ecosystem address these challenges with confidence.”
We’re proud to empower auto-finance companies with tech-driven solutions that increase transparency and streamline aftermarket product management. We are committed to providing the scalable compliance infrastructure needed for today’s fast-moving regulatory landscape.
To learn more about these exciting updates, visit Enhanced Managed Cancellations.
