COMMENTARY: CFPB’s Message is Clear About Product Refunds

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SubPrime Auto Finance News featured an op-ed by Rick Hackett, current F&I Sentinel board member and former assistant director of the Consumer Financial Protection Bureau (CFPB).

In the op-ed, Hackett discusses the significance of the CFPB’s recent Supervisory Highlights, focusing on a longstanding issue: the servicing of auto loans with ancillary or F&I products. He explains, “the CFPB’s message is clear: lenders must take accountability for ensuring accurate, timely refunds”

Read the full article on Subprime.

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